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Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE

Welcome to the Pillar Of Clouds Distro site (the “Site”), which consists of www.pillarofclouds.com and any web page or subpages thereof. The Site is owned, operated, and administered by Pillar of clouds LLP. The purpose of this Site is to provide you with information about certain of Pillar Of Clouds products and services. Please review the following Terms of Use (the “Terms”), which govern your use of this Site. Please note that your access to and use of the Site constitutes your agreement to follow and be bound by these Terms (the “Agreement”). If you do not agree to these Terms, please do not access or use the Site. Because PillarofClouds may revise these Terms at any time, at its sole discretion, you should visit this page periodically to review the then-current terms of your access to and use of this Site. 

 

Return Policy 

No Returns.

 

Cancellation Policy 

Cancellations must be done before the order has been processed and shipping label created. Shipping labels are created immediately after the order is packaged and ready to ship out.

Shipping Policy 

Cancellations must be done before the order has been processed and shipping label created. Shipping labels are created immediately after the order is packaged and ready to ship out.

RESTRICTION OF MINORS

This Site is intended only for consumers 21 years of age or older (“Adults”). By accessing or using this Site, you represent and warrant that you are at least 21 years of age. PillarofClouds’ policy is to not market, sell, advertise, or promote its products to youth. Because we take this policy very seriously, you will be denied access to and use of the Site if we suspect or determine that you are not an Adult. 

LEGAL INFORMATION

Unless otherwise noted, all designs and content featured on the Site, including navigational buttons and images, artwork, graphics, photography, text, icons, images, html code, brands, the overall appearance of the Site, and the like, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by PillarofClouds. The Site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests in and to this Site and its contents are reserved by PillarofClouds. Except for the right of authorized retail or other business customers to purchase goods from the Site, the contents of the Site are intended solely for your personal, non-commercial use. Any use of our Site and its content for purposes other than personal, non-commercial use is prohibited, unless you first obtain the express prior written permission of PillarofClouds to do otherwise. You shall not reproduce, publish, display, modify, sell, or distribute any of the materials and content on the Site. Should you choose to download, copy, or forward any of the Site’s contents via email or otherwise for your personal, non-commercial use, you acknowledge and agree that no right, title, or interest in those contents will be transferred to you. You acknowledge and agree that you, and not PillarofClouds, are solely responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment, and services required to access and use this Site, and for paying all charges therefore.

USE RESTRICTIONS

You shall comply with all applicable laws and regulations when accessing and using this Site. If you become aware of any unlawful, offensive, or objectionable materials on the Site, please promptly notify us. You may not use or link to this Site in any manner that would disparage or bring into disrepute PillarofClouds and/or any of its representatives, agents, employees, officers, directors, owners, members, affiliates, or any related entities or individuals.

LINKS TO OTHER WEB SITES AND SERVICES

To the extent that this Site contains links to outside services and resources, the availability and content thereof PillarofClouds does not control. Therefore, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource, and not to PillarofClouds.

CORRESPONDENCE

You agree that PillarofClouds may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of PillarofClouds' products or services, or for such other business purpose(s) as PillarofClouds deems appropriate.

Although we will make every effort to respond quickly to applicable messages from you, PillarofClouds is under no obligation to respond to all pieces of correspondence received through the Site or otherwise, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding PillarofClouds, our products, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via the Site or otherwise. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through the Site shall become and remain the property of PillarofClouds. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual property rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission to do so or are otherwise required by law to do so.

SWEEPSTAKES, PROMOTIONS, AND SURVEYS

We may offer sweepstakes, promotions, and surveys on the Site with which you may interact. You are not required to do so, and may elect to not participate in the same. Should you choose to participate in any such sweepstakes or surveys, you acknowledge and agree that PillarofClouds may use information you provide for business purposes, such as providing you with targeted advertisements regarding PillarofClouds' products and services.

COLORS

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor and other factors, we cannot guarantee that your monitor’s display of any color will be accurate.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE, AS WELL AS ALL INFORMATION AND PRODUCTS MADE AVAILABLE THROUGH THIS SITE, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE AND AGREE, BY YOUR ACCESS TO OR USE OF THE SITE, THAT YOUR ACCESS TO AND USE OF THE SITE ARE DONE AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR ACCESS TO AND USE OF OUR SITE, AND THAT PillarofClouds SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR ACCESS TO OR USE OF THIS SITE.

LIMITATION OF LIABILITY

NEITHER PillarofClouds NOR ANY OF ITS MEMBERS, OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, OR RELATED ENTITIES OR INDIVIDUALS SHALL BE LIABLE FOR ANY CLAIMS, CAUSES OF ACTION, LAWSUITS, PROCEEDINGS, LIABILITIES, COSTS, LOSSES, EXPENSES, DAMAGES, FINES, FEES, OR PENALTIES ARISING, EITHER DIRECTLY OR INDIRECTLY, FROM THE ACCESS TO OR USE OF THIS SITE OR ITS CONTENT OR ANY INFORMATION OR PRODUCTS MADE AVAILABLE THROUGH THIS SITE. PillarofClouds SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER. PillarofClouds SHALL NOT BE LIABLE FOR ANY DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION, OR THE UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THIS SITE OR ITS CONTENT IS TO STOP ACCESSING AND USING THIS SITE.

INACCURACY DISCLAIMER

From time to time, there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may, for example, relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

OTHER BUSINESSES

This Site features PillarofClouds products and well as the products of other businesses. PillarofClouds may also provide links to the sites of affiliated companies and certain other businesses. PillarofClouds is not responsible for examining or evaluating, and we do not warrant the offerings of, any other businesses or individuals or the content of their websites. PillarofClouds does not assume any responsibility or liability for actions, products, or content of the foregoing or any other third party. You should carefully review the terms of service and privacy policies of any parties other than PillarofClouds.

SECURITY POLICY

PillarofClouds has the utmost concern about the security of any information transmitted to this Site. However, PillarofClouds cannot absolutely guarantee the impregnability of any email or other transmissions or communications or assure the confidentiality of information transmitted or communicated on, to, or through the Site. Therefore, except as may be otherwise required by law, you acknowledge and assume all risks associated with any information (including personal and financial information) or other content you may provide on, to, or through this Site or to PillarofClouds or any other party through this Site, and PillarofClouds disclaims any liability for damages or losses which you may incur as a result of such information or other content provided by or on your behalf.

INDEMNIFICATION

You agree to indemnify, defend, and hold PillarofClouds and its members, officers, directors, owners, employees, agents, representatives, affiliates, and related entities and individuals (the “Indemnified Parties”) harmless from and against any and all damages, losses, costs (including court costs), expenses, judgments, fines, fees (including reasonable attorneys’ fees), penalties, and other liabilities the Indemnified Parties may incur as a result of any claims, causes of actions, lawsuits, or proceedings arising from or related to any of the following: (a) your access to or use of, your inability to access or use, or your activities connected with, this Site or its contents; (b) your violation of these Terms or the law; (c) any allegation that your conduct, or any information or materials you make available on, to, or through this Site, infringe upon or otherwise violate the rights of another, whether those rights are contractual, legal, equitable, or otherwise (including intellectual property rights, privacy rights, and rights of publicity); or (d) your violation of any rights of any visitor to this Site or any other third party.

GOVERNING LAW

You acknowledge and agree that this Agreement is entered into in the Commonwealth of Connecticut and that the Agreement shall be construed and interpreted in accordance with the laws of the Commonwealth of Connecticut without regard to its or any other jurisdiction’s conflict of laws rules or principles. By accessing or using this Site, you agree and hereby submit to personal jurisdiction and venue within the Court of Fairfield County, Connecticut and the United States District Court, as applicable, with respect to all matters regarding or arising from the access to or use of this Site. All legal issues arising from or related to the access to or use of this Site, including, but not limited to, access to or use of the information, content, products, or services offered by PillarofClouds, shall be governed by the laws of the Commonwealth of Connecticut without regard to its or any other jurisdiction’s conflict of laws rules or principles. Any legal suit, action, or proceeding arising out of or related to any of the foregoing shall be instituted in the federal courts of the United States or the courts of the Commonwealth of Connecticut, that are located in the city of Bridgeport and County of Fairfield, and you irrevocably submit and consent to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. You agree not to, and waive the right to, object to or otherwise challenge any such action brought in such courts on the grounds of lack of personal jurisdiction, improper venue, or inconvenient forum.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and PillarofClouds regarding this Site and your access to and use thereof, and supersede all prior and contemporaneous understandings and agreements with respect to such subject matter.

AGE POLICY

WARNING! THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE OF LEGAL AGE IN YOUR STATE TO ENTER THIS SITE AND PURCHASE ELECTRONIC CIGARETTE PRODUCTS.

Must be of legal age in your state to purchase electronic cigarette products from this web site. Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification upon our discretion.
By shopping our store, you are confirming you are of legal age in your state to purchase electronic cigarette products. We reserve the right to deny any order if we think it is placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.

Age Verification
We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be of legal age in your state to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time.
All fraudulent orders may be reported to the local authorities within your vicinity.

Billing Validation
All credit card billing address information you provide must match in our system with that of the cardholder. If the information does not match, your order will be declined.

Credit Card Validation
For the protection of card holders and our company, orders that appear fraudulent may be put on hold for manual review. If necessary, a Customer Service Representative will call you to verify the order. If we are unable to reach you at the provided phone number or email address within a reasonable period of time, the order will be cancelled.

Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.

Refusal or Limit of service
Due to the nature of internet sales, we reserve the right to refuse service to anyone. 

PRIVACY POLICY

This privacy policy sets out how www.PillarofClouds.com uses and protects any information that you give www.PillarofClouds.com when you use this website. www.PillarofClouds.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. www.PillarofClouds.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • - Name

  • - Contact Information (including email address)

  • - Demographic Information (postcode, preferences, interests)

  • - Other Information Relevant to Customer Surveys and/or Offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

      • Internal record keeping.

      • We may use the information to improve our products and services.

      • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

      • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

      • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

      • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Pillarofcloudsejuice@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.